Support
Email contact@chakrabit.com. It’s a small operation, so expect a reply within a few days rather than a few minutes.
When something has gone wrong, these help: your device and iOS version, the app version (Settings, bottom of the screen), and what you were doing when it happened.
Common questions
Where is my artwork stored?
On your device, in the app — and, with iCloud sync on (it is unless you’ve turned it off in Settings), in your own private iCloud, so the same library appears on every device signed in to your Apple Account. If you’ve turned on “Save scans to Photos” it’s also in your own Photos library. There’s no FridgeWorthy account; the cloud copy lives in your iCloud, where we can’t read it.
Will I lose everything if I lose my phone?
Not if iCloud sync is on, which it is by default: your library lives in your own iCloud and comes back when you sign in on a new device. Your artwork is also included in your device backup (iCloud Backup or an encrypted Finder backup). If you want a second copy you control, turn on “Save scans to Photos” so each scan also lands in your Photos library.
Why are some pieces untagged?
Themes and titles are filled in by Smart tagging, which is off unless you’ve turned it on in Settings. With it off — or if the service can’t be reached — pieces stay untagged and you can name them yourself. The app never guesses.
Does my child’s artwork leave my phone?
To us, only if Smart tagging is on — and then only the picture plus their age in years. With iCloud sync on, your library is also copied to your own private iCloud, which we cannot read. Full detail is in the privacy policy.
Can I use it for more than one child?
Yes. Add another artist in Settings, and each gets their own wall.
Can both parents use it?
Yes. One of you invites the other from Family sharing in the app’s menu — the invite travels through Apple’s own share sheet, and it is only ever the two of you. From then on either of you scans and both of you see everything, including everything from before the invite. It needs iCloud sync on, which it is by default.
The scanner isn’t finding the edges of the paper.
Strong, even light and a contrasting surface help most — a dark table under white paper. You can always drag the corners yourself before saving.
Can I get my artwork out?
Any piece can be shared from its detail view, and reels export as ordinary video files. “Save scans to Photos” puts full-resolution scans in your Photos library, where they’re yours to do anything with.
How do I delete something?
Open the piece and delete it — that removes the image, its voice note, and everything recorded about it, on every synced device. Deleting the app removes everything from that device; if iCloud sync is on, the copy in your own iCloud remains until you delete the pieces in the app first or remove FridgeWorthy’s data in iOS Settings. Anything already saved to your Photos library stays there; delete it from Photos separately.
Music credits
The soundtracks are by Kevin MacLeod (incompetech.com), licensed under Creative Commons: By Attribution 4.0. Full credits are in Settings → Music credits, and each exported reel carries the credit with it.
Privacy
What the app stores, and the one thing it sends, are set out in full in the privacy policy.
Made by ChakraBit Solutions LLP, Mumbai, India.